About Patient, Client and Family-Centred Care
Patient, Client and Family-Centred Care (PCFCC) is an approach to children’s health care that respects the central role of the family in a child’s life. Family members are critical partners with our health care team.
The 4 Pillars of PCFCC
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Parents and other family members deserve the same respect as other members of the team. Families’ choices are respected along with their values, beliefs and cultural backgrounds.
As important members of the team, families are entitled to timely, complete and unbiased information offered in a supportive way. This allows them to make informed decisions about their child’s care.
Patients, clients and families are active participants in the decisions made for their child. A family knows their child and the family’s strengths and circumstances. Professionals offer medical and other technical expertise. Together the best treatment plans can be created for the patient.
Patient, Client and Family-Centred Care programs and services build families’ confidence and ability to care for themselves and their child.
Do you know someone at Children's Hospital, Thames Valley Children's Centre, or Children's Health Resarch Institute who exemplifies outstanding Patient, Client and Family-Centred Care?